Leonardi, Huysman, and Steinfield (2013) outline ESM as "Net-dependent platforms that enable personnel to (one) converse messages with distinct co-personnel or broadcast messages to anyone in the corporation (2) explicitly suggest or implicitly reveal unique co-employees as interaction partners (three) submit, edit, and sort textual content and files connected to themselves or others and (4) perspective the messages, connections, text, and documents communicated, posted, edited and sorted by any individual else in the firm at any time of their choosing. ". In line with Kaplan and Haenlein (2010) the four varieties of social…
continue reading →